Customer Reviews

Laredo, TX

I've been bringing my vehicles to Jerry's Truck and Auto Shop for the past 15 years, and I wouldn't trust anyone else. Jerry is incredibly knowledgeable and experienced in his field, and it shows in the quality of his work. He always takes the time to explain what's going on with your vehicle and is more than willing to answer any questions you have. What really sets Jerry apart is the way he treats his customers with honesty, respect, and professionalism. It's hard to find a mechanic you can truly trust, and Jerry has earned mine over the years. If you're looking for reliable, high-quality auto repair from someone who genuinely cares about his customers, I highly recommend Jerry's Truck and Auto Shop.

Enrique Sanchez Jr.

Laredo, TX

Quick service, complete explanation of work done, friendly service.

tim cohle

Laredo, TX

After taking my truck to other places in town with less then satisfactory service, I was recommended to take it to Jerry's. This place is top notch, friendly, knowledgeable service, and if he can't fix it he has great recommendations of where to take it.

Jason Herman

Laredo, TX

If you are looking for a highly competent, thoroughly professional and deeply honest and caring mechanic come to Jerry’s! In all my travels around the globe I have never had a better mechanic!

Peter Frey

This was my first time visiting Jerry's Truck & Auto Shop, and the customer service immediately stood out. I dropped off my Chevy today for service, and Jerry personally came over to greet me while I was waiting outside before opening. The clerk inside (I think his wife) was very courteous and welcoming as well. They made it feel professional and inviting from the start. I'll post an updated review after they finish servicing my Chevy.

Victor Manuel Mendoza Jr

I have been taking my vehicles with Jerry for long time. I always trust him and his team, very professional and great service, I will not trust anyone else with my vehicles in my personal opinion and experience.

Victor Cruz Torres

Engine Maintenance, near Laredo, Texas

My car 'died' in a parking lot about 4 blocks from this business. They were considerate, friendly & sent one of their mechanics to check the car. It was the starter, had the car towed around 12 noon & mechanics at Jerry's replaced the starter by 5pm! Great service!!! And the receptionist laughs at my jokes!!!!

Rosie Ramirez

Jerry and his team did a great job of helping me get back on the road. Friendly service.

L Rodriguez

We were visiting from Mexico and, unfortunately, on our way back home we had the misfortune of filling up our car with contaminated Chevron gasoline. Jerry and his team provided exceptional support, outstanding attention to detail, and a prompt solution to our problem. We are deeply grateful for their help and highly recommend their services.

Paulina Vela

Recommended Mechanic in Laredo
Laredo, TX

Best in Laredo hands down. Want something done right with out worrying, bring it here. I trust Jerry and his crew more than the dealerships. I've taken all my vehicles with him and have referred many friends, and they always do an outstanding job can't recommend them enough!

Esteban Cantu

Jerry's is the best auto shop/mechanic in Laredo. Hands down. The work and customer service provided by all staff is unparalleled. Most importantly, Jerry and his team are genuine, honest, and communicative.

Michael Rambert

Great service..

Jack Taz

The 1 star review below under my name is a false review. Not sure how that was done but it wasn't me. So disregard the bad review that was left under my name. Thanks

Alex Luna

Thank you to Jerry and his kind wife and all of the wonderful staff at the shop. I brought my Tundra in a to have the idler pulley, belt tensioner, and serpentine belt replaced on my Tundra. Jerry noticed a pink stain on my skid plate and investigated and found my water pump starting to fail. I thought the occasional squealing was the pulley or belt failing, it was actually occasional drops of coolant from the water pump getting on the belt. I was moving 1100 miles away and if Jerry hadn't caught this I'm sure I would have been stranded on the road with a failed water pump. THANK YOU JERRY! We miss you!

Google User

They did a very job on repairing my car. Very Reliable, Friendly, and Patient. I highly recommend them.

Mary A Garcia

Excellent and quick service! Thank you.

Victor Gonzalez

Their expert technicians fixed my vehicle promptly and efficiently fair pricing and welcoming atmosphere Expert diagnostics Competitive rates Courteous service

RASH

Unbelievable professional customer service, so refreshing to see that it exist nowadays! Took my truck in to have the belt tensioner, idler pulley, and serpentine belt replaced. Luckily, Jerry noticed that my water pump was starting to fail. Turns out that's what was causing the squeaking, little drops of coolant here and there onto the belt. You saved me from what could have turned into a disaster during a 1000 mile plus drive hauling a trailer. Thank you Jerry, thank you to all of your mechanics, and thank you to all of your staff! Your front office and shop are so beautiful!

Google User

Fixed my electric power steering through a service contract, and the entire process was thoroughly explained to me with professional advice. They told me what was wrong and did not lie to me about anything, honesty goes a long way, and you can definitely get that here at Jerry's.

Ashley Moreno

Great Customer service

Jose Cabrera

Most honest and wholesome people I have ever had the pleasure of leaving my vehicle with. Definitely coming back!!

Joseph Spears

Needed to get my car fixed, took it here because of the high ratings on Google. They were knowledgeable, transparent, and quick, with a good warranty policy on the car battery I ended up needing from them. Wish they were a little less expensive, but I never felt like I was being cheated.

Franco Zamora

General Services, near Laredo, Texas

I had read great reviews on this place. Took my vehicle in and let me tell you Jerry and Melissa were super sweet. Jerry explained everything to me as to what was done on my vehicle. He even showed me the part that was replaced. Wonderful Customer Service!

Melissa M.

Jerry's was able to identify and correct issues I was having with my 2020 GMC Sierra. Took to local GMC dealer (Powell Watson) and after a week - they did nothing. Took to local Chevrolet dealer (Sames Chevrolet). After 1.5 weeks they did nothing, lied and sabotaged my vehicle. Jerry was prompt, courteous and kept me informed on what was being done. Replaced all 4 faulty GMC brake pads & rotors. Identified electrical issues and referred to an experienced and trusted electrician. Excellent work at a fair price.

Alan Mills

Can Always count on this place to fix our trucks. Very professional and friendly..

Corina Martinez

An amazing experience once again, Jerry is the type of mechanic that truly cares about his customers and their needs. Every question was answered with the receptionist she has such a radiant energy that fills the shop. Prices can vary depending on what you need fixing but every time I get my car back from them it's like brand new!!

Ms. Loyola

I have been there several times and ever since it's my to go shop. The front desk ladies very knowledgeable on their job. Mechanics are very professional. Jerry always very courteous and gentle with customers.

Esteban Reyes

Very honest with the customer and fair prices. If you need your car repair or if you just need routine maintenance, this is the place to go.

GRV

Such nice people. Honest and friendly!

Cecilia Marchan McGee

After two visits in as many years, I'm heading in for a third time for a new problem with my vehicle. I feel confident that Jerry's will not over charge and that they will fix my transmission.

Teresa Ramirez

Good work. Honest.

Eliseo Rojas

Car & Truck Care

Excellent Customer Service Great Owners Solved Headlamp Issue Great staff

Benigno Garcia

Good and honest people. They have a personal touch offering coffee and quick service. What else would ever want from a repair shop. All excellent experience.

Suheyl Buran

Great service! They brought my car back to life!

Alyssa Cristal

Very professional and knowledgeable mechanics.

Jaime Gonzalez

This shop is great all around. Friendly staff in person and over the phone. Their service is great. Jerry is very knowledgeable in what he does. Takes his time to explain and goes out of his way to try and save you money. Good, great, fast service. Will definitely continue to bring my vehicles to him for service. Thank you, God Bless You, your family, your business.

Brenda Perez

Brakes, near Laredo, TX

We have been long time customers of Jerry's. This is my go to shop family owned, honest, always get great and professional service. From the front desk which is always courteous and helpful to there mechanics which are very knowledgeable. The owners are always on site and over see every job that gets done they take pride in getting the job done right. Jerry always personally explains the issues and gives you the best recommendations on your repair. I like the fact that they use quality parts and we all know that you get what you pay for if we go cheap. People always ask me recommend a mechanic I always say Jerry's they always ask how are the prices I say they are what they are reasonable. When your vehicle is broke down you don't have the option to tow it from shop to shop and get quotes on repairs so for me I take it the the shop I trust without a doubt. You can't put a price on an honest and knowledgeable mechanic shop. So if you read this far I know personally that Jerry's treats every customer with the same honesty. Recommend 110%!

Joe Melendez

(Translated by Google) They have treated me great. They put my Truck in for inspection and tried to fix it before I left for Mexico so that I would not have any problems on the way. The service has been very friendly and very pleasant, I recommend this place! (Original) Me an atendido de lo mejor devolada metieron mi Troka a revicion y an tratado de areglarlo antes que me fuera para mexico para Que no tuviera ningún poblema en el Camino y el servicio y la señora a sido muy antenna y muy agradable recomiendo ese lugar

CHARLY 5

Excellent customer service, good coffee and detailed explanation of work done! Thank you Jerry and Melissa!

Linda Gamez

Excellent service, fast, no nonsense, straight to the point, had me back on the road in no time, from now on my go to shop.

Elizardo Vasquez

This is the best shop ever. There's friendly staff. The job is very well explained. You really get awesome rates. I always recommend this shop.

Maria Gonzalez

Jerry always give his honest opinion, and provides a reasonable prices for service on my vehicle.

1SG Lincoln Brown Retired

Very professional, experience, friendly staff.

Alberto Guajardo

Fast & friendly service. Highly recommended

Marysa H

Undercar Services, near Laredo, Texas

I had a check engine light come on and after having autozone try to read the code they couldn't tell me what was the problem. Being new to Laredo I was panicked to find a auto shop. I'm always cautious when going to new mechanics. I have a 2008 Chevy Malibu. One of the only shops with reviews was Jerry's so I decided to check them out. The front desk lady was super nice. They were busy (good sign, right!) so I had to wait a few hours but I didn't mind. The owner Jerry explained that I had a crack on some pipe that was causing my O2 sensor to throw a code. I know a little bit about cars but not that much to know the name of the pipe lol but he did show me the pipe and it did have a crack in it. It wasn't expensive to fix so I was happy about that! I also told him about my car smelling like gas from time to time. He checked my fuel pump with a small mirror on a long stick and found a crack on the fuel pump and gas all over the bottom of my car. I agreed to have the fuel pump replaced. Once he took the fuel pump out he asked if I wanted to come outside and see it. I did. A small crack at the base of the fuel pump where the hose is connected. My whole fuel pump was soaked in gas!!!!! I am EXTREMELY lucky he found this. I just drove from California and paid $600 for maintenance before I left and they didn't catch this!!! I'm am so glad I made it safely. I can not thank Jerry enough! Yes it was expensive to replace as the part alone was about $300 (he has great prices, what I needed done was just expensive) but they went above and beyond to explain the process, cost and timeframe. He even showed me every item he replaced. Where it was damaged, what it does, and why it's important. I can not be more impressed! I have found my new mechanic here in Laredo and I would recommend him to anyone who ask!!

Kayla

Great service at a great price. Very reasonable and will stick to what's needed. No funny business! Loved it!

Raven Storm

Exelente taller y muy exelente atencion confiables en su trabajo 100% recomendado

Ana Montero

Jerry is very humble. Phenomenal service!

Joe Perez

I was having problems with my vehicle. I took it to Jerry's Truck and Auto Service and they were very attentive and their service was more than excellent. I highly recommend them. My truck feels like new. Thank you. Rodolfo Cabrera.

Rodolfo Cabrera

We had an emergency that Jerry and his team were quick to address at the end of the day. The front office staff were helpful and understanding, and Jerry gave us an immediate solution. Can't say enough good things about Jerry's!

Kyla Duffy