CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(76 Reviews)
Victor Manuel Mendoza Jr, 01/14/2026This was my first time visiting Jerry's Truck & Auto Shop, and the customer service immediately stood out. I dropped off my Chevy today for service, and Jerry personally came over to greet me while I was waiting outside before opening. The clerk inside (I think his wife) was very courteous and welcoming as well. They made it feel professional and inviting from the start. I'll post an updated review after they finish servicing my Chevy.
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