CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(78 Reviews)
Laredo, TX
Enrique Sanchez Jr., 08/04/2026I've been bringing my vehicles to Jerry's Truck and Auto Shop for the past 15 years, and I wouldn't trust anyone else. Jerry is incredibly knowledgeable and experienced in his field, and it shows in the quality of his work. He always takes the time to explain what's going on with your vehicle and is more than willing to answer any questions you have. What really sets Jerry apart is the way he treats his customers—with honesty, respect, and professionalism. It's hard to find a mechanic you can truly trust, and Jerry has earned mine over the years. If you're looking for reliable, high-quality auto repair from someone who genuinely cares about his customers, I highly recommend Jerry's Truck and Auto Shop.
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